Support that meets people and organisations where they are
FISI works across financial understanding, digital confidence and organisational administration. Some support is available for enquiry now; some depends on eligibility, funding or partner capacity.
Individuals & older people
Financial information can be difficult to interpret, particularly when it arrives in formal correspondence. FISI aims to explain information clearly and help people understand what they may need to do next.
- HMRC letters
- Tax codes
- Pension tax information
- PAYE and payslips
- Basic tax questions
- Self-assessment administration
- General financial administration
- Basic budgeting
Charities, CICs & social enterprises
Smaller organisations often need reliable financial administration without the cost of a full in-house finance team. FISI provides affordable support tailored to the organisation’s needs.
- Bookkeeping
- Financial records
- Budget preparation and monitoring
- Cash-flow information
- Financial reporting
- Management information
- Governance and compliance support
- Financial systems and processes
- Gift Aid administration
- General financial administration
Payroll
FISI offers payroll support for charities, CICs, social enterprises, small community organisations and local employers.
- Payroll processing
- Payslips
- HMRC submissions
- Pension administration
- Statutory payments
- New starters and leavers
- Payroll reporting
- End-of-year reporting
Digital inclusion
Digital exclusion can make it harder to access employment, public services and financial information. FISI supports people to build confidence and, where partner schemes allow, access connectivity or devices.
- Setting up phones, tablets and laptops
- Accessing online government services
- Digital confidence
- Online banking and financial services
- Digital record keeping
- Making Tax Digital support
- Free SIM cards through the National Databank, subject to eligibility
- Donated devices, subject to partner availability
Budgeting & financial planning support
Practical support can help people and organisations understand their financial position, plan ahead and make informed decisions.
- Creating realistic budgets
- Understanding income and expenditure
- Planning for unexpected costs
- Setting financial goals
- Cash-flow forecasting for organisations
- Grant and project financial planning
- Budget monitoring
- Digital budgeting tools
Need to know whether support is free, subsidised or chargeable?
FISI publishes the funding and eligibility position clearly rather than hiding it behind vague wording.