How website enquiries are handled
This page provides a plain-language website privacy summary. FISI should align it with its formal data protection policy and retention procedures.
Information you provide
When you submit the website contact form, FISI receives the information you enter, such as your name, email address, subject and message. Only provide information that is reasonably necessary for the enquiry.
Why it is used
Enquiry information is used to understand your request, respond to you and, where relevant, discuss support, referrals, services or partnership opportunities.
Sensitive information
Do not send bank details, passwords, identity documents, detailed tax records or other highly sensitive financial information through the general website form. FISI can explain an appropriate way to provide documents if they are needed.
Third-party services
The website may use WordPress plugins and hosting services to operate forms, security and website functionality. FISI remains responsible for ensuring these are configured consistently with its data protection obligations.
Your rights
For questions about personal information held by FISI, contact info@fisicic.co.uk.