Measure the change, not just the activity

FISI’s impact framework separates outputs such as people reached from outcomes such as stronger financial confidence, improved organisational resilience and movement towards employment.

What will be tracked

A practical reporting framework

Confirmed results should be published as FISI programmes generate reliable data. Until then, the site describes what will be measured instead of displaying unsupported percentages.

Area	Example output	Outcome to understand
Financial inclusion	People receiving financial information or administration support	Improved understanding, confidence and ability to act
Digital inclusion	People supported with connectivity, devices or digital skills	Improved access to services, education or employment
Organisational resilience	Charities, CICs and social enterprises receiving support	Stronger records, compliance, budgeting and financial management
Skills	People completing training or practical experience	Improved work-ready skills and confidence
Opportunity	Placements, internships and work-experience opportunities	Progression towards employment, self-employment or further learning
Community value	Support delivered at subsidised or community-focused rates	More resources retained for frontline community activity

Output

What happened?

Sessions delivered, people supported, organisations helped, training completed, placements created and partner referrals made.

Outcome

What changed?

Confidence, understanding, access, compliance, financial resilience, work-readiness and progression. This is the evidence that matters most to funders and communities.

Theory of change

From accessible support to stronger communities

Accessible support

Better understanding

More confidence

Stronger decisions & skills

Greater resilience

Transparency commitment: no historic impact number is shown here unless it can be evidenced. As FISI collects validated programme data, this page should be updated with dated results, methodology and the population measured.